This privacy notice is published in accordance with the EU General Data Protection Regulations (GDPR) which formally comes into effect on the 25th May 2018. This notice provides general information on the way in which the personal information you provide is managed and processed by Hartwell Leisure (the ‘data controller’).
Hartwell Leisure is the Data Controller for the personal data you provide. The contact details for you to exercise any of your data protection rights or to raise any concerns you may have regarding your personal data are:
25 Court Road
Tel: 07849 737873
We may collect and process the following data about you:
The information you have provided to Hartwell Leisure will be used to administer your service booking or registration. This could include Hartwell Leisure contacting you following registration or attendance at the centre.
The consequences of not completing the registration and agreeing to this use of your personal information is that Hartwell Leisure will be unable to provide your requested service.
Hartwell Leisure is legally able to process your personal data:
The consequence of you not providing personal information to Hartwell Leisure is that we will be unable to process your enquiry or registration.
Employees who have access to or process personal information must ensure that they follow the above principles at all times.
For lesson registration, general bookings and enquiries, any information requested is required for the service and is not passed to a third party.
All marketing communications have clear unsubscribe options.
Hartwell Leisure may share the information you have provided to other agencies or organisations such as the Police, HM Revenues and Customs and the Department for Work and Pensions (DWP) where a request has been made and it is lawful to share the information.
All information provided will be sensitively saved and destroyed according to statutory requirements.
Hartwell Leisure will keep your unpublished personal data secure and within the European Economic Union (EEU). Where Hartwell Leisure uses a third party to store your personal data and it is stored outside of the UK/EEU, Hartwell Leisure will ensure that appropriate safeguards are in place to keep your personal data secure.
Hartwell Leisure will keep your personal data unless you explicitly request it to be removed. This right to have your data removed is not an absolute right, for example, we will need to retain your data if this information forms part of a statutory or legal obligation, public registry or an existing contract.
Our website puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the Hartwell Leisure site. Cookies are used to:
You can disable cookies but this may have an impact on your experience when using the website.
There are a number of rights that you may exercise depending on the legal basis for processing your personal data. In most cases, these rights are not absolute and there may be compelling or overriding legal reasons why Hartwell Leisure cannot meet these rights in full. This will be explained to you in more detail should you contact the centre for any of the reasons detailed below:
Where the processing of your personal data is based on your consent, in most circumstances you have the right to withdraw that consent at any time and Hartwell Leisure will act on your instructions.
This policy and its procedures will be reviewed regularly for improvements as part of our quality assurance requirements. We reserve the right to change this policy at any time. This will ensure it is fit for purpose, reflects the services we deliver and that we provide services which are relevant to the requirements of individual needs.
If you have any concerns about how we process your personal data or wish to discuss how to exercise your rights, you should contact Hartwell Leisure using the contact details provided.
Alternatively, you may wish to complain directly to the Information Commissioners Office. You can do this by writing to them at: Information Commissioners’ Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF / Telephone: 0303 123 1113.
25 Court Road
Beds MK43 0D
© 2018 Hartwell Lesiure Ltd. All rights reserved.